Terms of Use

These Terms of Use govern your access to and use of the Genovra AI platform (genovraai.net), its APIs, and the Genovra AI Microsoft Word Add-in (collectively, the "Service"), operated by PT Visimedia Digital ("Genovra AI", "we", "us").

By creating an account, purchasing credits, or installing the Word Add-in, you agree to be bound by these Terms and our Privacy Policy.

• You must be at least 18 years old to use the Service.
• You must be a licensed legal professional, paralegal, law firm employee, or entity authorized to handle legal documents.
• You represent that your use of the Service complies with all applicable laws and professional responsibility rules in your jurisdiction.

• You must provide accurate information when registering.
• You are responsible for maintaining the security of your authentication credentials.
• Notify us immediately at [email protected] of any unauthorized account access.
• One account per user. Account sharing is prohibited.

4.1 Credit Packs

Access to analysis features requires credits purchased in non-refundable packs:

• Starter Pack: $197 USD / 1,000 credits
• Pro Pack: $497 USD / 3,500 credits
• Firm Pack: $1,297 USD / 10,000 credits

4.2 Credit Consumption

• Discovery Analysis: 1 credit per page (~250 characters)
• Deposition Analysis: 5 credits per minute of content
• Case Master Brief: 50 credits flat fee
• Document Chat: 2 credits per query

4.3 No Refunds

All credit purchases are final and non-refundable except where required by applicable law. Contact support within 7 days for processing error disputes.

4.4 Credit Expiry

Credits do not expire while your account is active. Inactive accounts (no login for 24 months) may have credits forfeited after 30 days notice.

5.1 Document Access

The Add-in accesses only the text you explicitly select and submit. You represent that you have the right to submit selected content for analysis and that doing so does not violate any privilege, confidentiality obligation, court order, or third-party rights.

5.2 Professional Responsibility

The Add-in is a legal technology tool — not a substitute for legal judgment. You are solely responsible for reviewing all AI-generated analysis before using it in any legal proceeding, filing, or client communication. Genovra AI does not provide legal advice.

5.3 Platform Compliance

Use of the Word Add-in is also subject to Microsoft's Office Add-in platform policies and your organization's Microsoft 365 policies.

You agree not to:

• Use the Service to analyze documents you are not authorized to access
• Reverse-engineer, scrape, or extract data from our APIs beyond normal use
• Resell or sublicense access to the Service without written consent
• Upload malware, viruses, or malicious content
• Use the Service for any unlawful purpose or in violation of court orders
• Use automated tools to abuse the credit system or bypass usage limits

7.1 Our IP

Genovra AI and all related technology, software, trademarks, and content are owned by PT Visimedia Digital. These Terms do not grant you any ownership rights in our IP.

7.2 Your Content

You retain all rights to documents you submit. By submitting content, you grant Genovra AI a limited, non-exclusive license to process it solely to provide the requested analysis. We do not claim ownership over your legal documents.

7.3 Output Ownership

AI-generated analysis outputs are yours to use in your legal practice. You are responsible for their accuracy and appropriate use.

8.1 AI Accuracy Disclaimer

AI-generated outputs may contain errors or inaccuracies. All outputs must be independently reviewed by a licensed attorney. Genovra AI does not guarantee accuracy, completeness, or fitness for purpose of any analysis output.

8.2 No Legal Advice

The Service is a technology tool and does not constitute legal advice. Use does not create an attorney-client relationship with Genovra AI.

8.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GENOVRA AI'S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID IN THE 3 MONTHS PRECEDING THE CLAIM. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.

We may suspend or terminate your account for Terms violations. You may close your account at any time by emailing [email protected]. Unused credits are non-refundable upon termination unless required by law.

We may update these Terms at any time. We will notify you of material changes by email or dashboard notice. Continued use after changes constitutes acceptance.

These Terms are governed by the laws of the Republic of Indonesia. Disputes are subject to courts in Jakarta, Indonesia, unless otherwise required by applicable consumer protection laws in your jurisdiction.